Don't pay for damage you didn't cause
You already take photos of your hire car. But do they look like this?
Rental Car Proof guides you around the car so you capture the details that matter, then timestamps and geotags every photo — creating evidence you can use if you're charged for damage.
Don't miss the damage that matters
Even careful drivers can miss a wheel, mirror, door sill or dashboard on the way out — and it only takes one gap for a car hire company to claim the damage was already there. Rental Car Proof's guided walk-around takes you around the whole car, at pickup and drop-off, so nothing gets missed.
Every year, millions of car hire customers receive unexpected damage charges days or weeks after returning their vehicle. Without photographic proof, it is your word against theirs — and your credit card provider will almost always side with the merchant.
You're prompted through every panel, the windscreen, all four wheels, the dashboard, the odometer, the fuel gauge and the boot — each photo saved instantly to your device and our servers.
Get the Free Inspection ChecklistReturning a hire car soon? See what to photograph at drop-off →
When a charge arrives, you generate a professional evidence report in seconds — in the exact format Visa and Mastercard accept for dispute submissions.
How it works
- 01
Photograph before you drive
Our guided walk-around tells you exactly what to photograph. Every angle. Every panel. Nothing missed.
- 02
Photograph when you return
Repeat the walk-around when you return the car. Photos are timestamped, geotagged, and saved to your photo library instantly — even without a signal.
- 03
Generate your evidence report
One tap produces a professional PDF report. Share it with the car hire company, your bank, or your insurer. Win the dispute.
Why photographic evidence wins
Visa and Mastercard explicitly name photographs in their chargeback evidence guidelines. Video is not listed. Mastercard caps dispute evidence packages at 10MB — a single minute of video exceeds this limit. A complete set of timestamped, geotagged photos does not.
To successfully charge you for damage, a car hire company must prove the damage exists, that it was not present at pickup, and that it occurred during your hire. Timestamped photographic evidence at pickup makes this proof almost impossible to fabricate.
Days you have to file a chargeback with Visa or Mastercard from the date of the charge
Mastercard's evidence submission limit — a full photo set fits, a single video does not
Free EU conciliation service for cross-border hire disputes — cases resolved in 18 days