Rental Car Proof
Hire companies charge for damage you didn't cause.
App coming soon
Hire companies charge for damage you didn't cause.
Every year, millions of car hire customers receive unexpected damage charges days or weeks after returning their vehicle. Without photographic proof, it is your word against theirs — and your credit card company will almost always side with the merchant.
Rental Car Proof fixes this. Before you drive away, and when you return the car, our guided walk-around ensures you photograph every panel, the windscreen, all four wheels, the dashboard, the odometer, the fuel gauge, and the boot. Every photo is timestamped, geotagged, and saved to your device and our servers.
When a charge arrives, you generate a professional evidence report in seconds — in the exact format Visa and Mastercard accept for dispute submissions.
How it works
- 01
Photograph before you drive
Our guided walk-around tells you exactly what to photograph. Every angle. Every panel. Nothing missed.
- 02
Photograph when you return
Repeat the walk-around at drop-off. Photos are timestamped, geotagged, and saved to your camera roll instantly — even without a signal.
- 03
Generate your evidence report
One tap produces a professional PDF report. Share it with the hire company, your bank, or your insurer. Win the dispute.
Why photographic evidence wins
Visa and Mastercard explicitly name photographs in their chargeback evidence guidelines. Video is not listed. Mastercard caps dispute evidence packages at 10MB — a single minute of video exceeds this limit. A complete set of timestamped, geotagged photos does not.
To successfully charge you for damage, a hire company must prove the damage exists, that it was not present at collection, and that it occurred during your rental. Timestamped photographic evidence at pickup makes this proof almost impossible to fabricate.
Days you have to file a chargeback with Visa or Mastercard from the date of the charge
Mastercard's evidence submission limit — a full photo set fits, a single video does not
Free EU conciliation service for cross-border hire disputes — cases resolved in 18 days